Developing digital solutions to enhance livelihood opportunities for refugees and Jordanian host communities
In the past years, Jordan has seen rising inflation, sluggish economic growth and deteriorating labor market conditions. The current unemployment rate is at 23%, while for women and youth, it is significantly higher (30.7% and 52.1% respectively). This has had a particular impact on those most vulnerable: Refugees and vulnerable Jordanians, who face a difficult socio-economic environment with little or no access to jobs and livelihoods, resulting in a majority living under the poverty line and struggling to meet daily needs. While COVID-19 has demonstrated the potential of digitalization and accelerated the investment into the ICT sector in Jordan as well, the most vulnerable young people – young women, out-of-school youth, and young refugees – lack the digital literacy skills necessary to tap into the potential of this sector and the growth in the digital economy is exacerbating gender inequality.
This project is addressed to improve the livelihoods and financial inclusion of refugees and vulnerable Jordanians, helping ensure that their basic needs are covered and to reduce their poverty. This will be achieved using digital solutions, which provide tools and opportunities for them to autonomously increase their capacities, improve their livelihoods, have savings and access to credit.
In this digitalisation project, CARE seeks to further integrate and scale existing services, like capacity building initiatives, technical and vocational trainings, Village Saving Loans Associations (VSLA), and other Economic Empowerment and Justice programs, through digital solutions by linking them to a shared database and access/redirect service portal for better efficiency, effectiveness, and impact.
This will allow for convergence and complementarity between different services and activities in a way that enhances the impact on program participants. These digital approaches are particularly well suited for the Jordanian context where relative stability, high digital integration, and other factors provide a conducive environment for digital solutions.
Improved bankability and financial inclusion of urban refugees and vulnerable Jordanians, especially women, by consolidating the adoption of a mobile app for savings groups – the VSLA app (built under the ADA-funded Migrations II project);
Enhanced income generation opportunities for urban refugees and vulnerable Jordanians, especially women, by facilitating self-employment through the operationalization of digital job matching mobile app;
Improved access to employability capacities for urban refugees and vulnerable Jordanians, especially women, through the enhancement and extended use of CARE’s e-learning platform;
Increased assistance effectiveness for urban refugees and vulnerable host Jordanians by establishing a one-stop shop through the integration of the digital solutions (the objectives above) into CARE’s digital portal.
VSLA participants are monitored and supported in the use of the VSLA app to continue a second cycle of VSLAs;
The project undertakes a case study on VSLA members’ credit worthiness;
Advocacy outreach (incl. high-level outreach events, awareness raising campaigns) aimed at adopting the VSLA application by the Jordanian Government and banking sector as well as recognition of VSLA members’ credit history;
Technical work on the e-learning platform;
Development of a dissemination plan, marketing the e-learning programs, partnerships and mobilization for e-learning participants;
Participants receive e-learning courses and e-follow-up on their trainings through the e-learning platform;
Development of digital literacy materials;
Integrate the digital solutions within CARE’s portal and systems.
The project will involve both Syrian refugees (50%) and Jordanian community members (50%), with a particular emphasis on women, youth, older persons, and persons with disabilities (PWD):
150 VSLA group members, including participants from phases I-III of the ADA Migration projects, in addition to other urban refugees and vulnerable Jordanians, especially women. CARE will provide them with support and monitoring assistance in using the VSLA app in a second cycle of VSLAs.
600 women, men, and youth with employable skills from the refugees and Jordanian vulnerable community will access job opportunities using the digital job matching mobile app.
6,000 women, men and youth from the refugees and Jordanian vulnerable community who seek to enhance their skills that impact their livelihoods will receive e-learning courses. This number includes the 150 VSLA members and the 600 participants in the job-matching mobile app.
30 stakeholders working on/relevant for financial inclusion that include government institutions, peer INGOs, local CSOs, and a university regarding advocacy outreach on financial inclusion.
5 employers, organizations and other stakeholders that will connect/provide job opportunities on the digital job matching mobile app.
Amman, Zarqa, Mafraq and Irbid governorates, and Azraq refugee camp